There’s always a learning curve when using a new kitchen appliance, but getting an error code can certainly take the wind out of your sails! The Crockpot Express E6 error is a common one, but these tips will help you get things working again quickly!
If you have a Crockpot Express, chances are you’ve seen this error code pop up. If it hasn’t yet, it probably will. Any time there is an error that pops up, the multi-cooker will stop the cooking cycle and then you’re left scratching your head trying to figure out what to do next. The Crockpot Express E6 error code seems to be the most commonly occurring one, and there are a few things you can do to fix it.
What does the manual say?
The Multi-Cooker will stop the cooking cycle. Unplug the Multi-Cooker and allow to cool. Once it is cooled down, remove the lid and check the cooking pot. Add liquid as necessary. Ensure a minimum of 8 oz. of liquid is used inside the removable cooking pot. If using a pressure cooking function, ensure that the steam release valve is in the “seal” (closed) position.
That’s all well and good, but it’s not exactly clear how long it will take to cool, why it got too hot, how much liquid is “necessary” if you already have the required 8 ounces, etc. I have found the manual to be a good starting place, but you’ll get lots more help from other users or just trying things on your own and experimenting a little. I have joined several Facebook groups for Crockpot Express users, and the information found in them is invaluable! We’d love to have you join our Crockpot Express Community as well!
What does the E6 error actually mean?
Basically, it means the unit is getting too hot. If you’re trying to cook on a pressure cooking setting but you haven’t closed the steam release valve, it can’t come to pressure and all the liquid will cook away. If you DO have the valve closed but it’s still giving an E6 code, it’s usually one of two things: you don’t have enough liquid or the unit is too warm because you switched from Brown/Saute mode to Pressure Cooking and it’s reading as too hot still.
How do I fix a Crockpot Express E6 error?
- Check to be sure the steam release valve is closed when using the pressure cooking function. If not, switch it closed, unplug the machine and plug it back in to reset and then restart the cooking cycle.
- Check to be sure you have at least 8 oz. of cooking liquid. Release any steam that’s built up, open the lid, check the liquid levels and add more if necessary. Unplug the machine and plug it back in to reset, then begin the cooking cycle again.
- Check to be sure the unit isn’t too hot. Sometimes, if you go straight from Brown/Saute to Pressure Cooking, the inner pot is too warm to get a good seal and pressurize properly. To cool down quickly, remove the inner pot and set on a trivet. Leave it out for 5 minutes. If you’re in a rush, try dipping the outside of the cooking pot in some cool water to bring down the temperature quickly. Unplug the machine, plug it back in to reset and try again. I like to use refrigerated liquids if I’m going from Brown/Saute to Pressure to help immediately cool the inner pot.
- Check to be sure there isn’t food stuck on the bottom of the inner pot. If the food is thick or stuck on, the pot can’t read that there is liquid inside, even if you have more than enough. Give it a good stir and scrape the bottom (don’t use metal!) and then try again.
I’ve tried everything and I’m still getting an E6 error!
I don’t have any kind of official word on this, but the scuttlebutt around my Facebook groups is that there was one particularly bad batch of Express Pots sold and those owners seem to be getting the E6 errors most often. Look on the back of your machine where the cord plugs in, or on the cord itself. If you have a serial number that begins with “K” you might be one of the unlucky ones. Fortunately, Crockpot has been excellent about replacing faulty Multi-Cookers, so don’t hesitate to call up their Customer Service and ask for a new one! They can be reached at 1-800-323-9519.
Personally, I have only had the E6 error pop up once, and it was when I was experimenting with my Crockpot Express Apple Oatmeal. When I opened it up, it was obvious I did not have enough water. I added more, closed the lid and restarted the cooking cycle. It worked like a charm! Hopefully you are error free in the future after trying one (or several) of these little tricks. Don’t forget to join our Crockpot Express Community on Facebook for help with other issues and lots of good recipes. Happy cooking!
If you’re ready to branch out into “pot in pot” recipes or just want to upgrade to a silicone trivet, check out this list of Crockpot Express Accessories!